Francis Venues, a well-established chain of pubs in Victoria, partnered with Habitat Digital to revolutionize their audio and compliance systems. By implementing two-zone music solutions, tailored compliance messaging, and seamless audio integration through our proprietary platform, Impact, Habitat Digital has successfully enhanced the customer experience while ensuring strict adherence to Victorian gambling laws.
Client: Francis Venues
Francis Venues operates several pubs across Victoria, offering a blend of dining, entertainment, and gaming experiences. To maintain compliance with Victorian gaming regulations, including time announcements in gaming rooms, the venues required a robust and innovative audio solution that could also enhance the atmosphere for patrons.
The Challenge
- Compliance with Gambling Laws: Ensuring regular time announcements in gaming rooms to meet Victorian regulations for responsible gambling.
- Dual-Zone Music Management: Delivering tailored music for two distinct zones — the main area and gaming rooms.
- Enhanced Atmosphere: Creating a welcoming and engaging environment through bespoke music playlists.
- Seamless Integration: Implementing an audio solution that integrates with the existing infrastructure without disruption.
The Solution
Habitat Digital provided a bespoke solution tailored to the unique needs of Francis Venues:
- Two-Zone Music Systems:
- Deployed a dual-zone audio setup powered by Impact, allowing tailored playlists for the main area and gaming rooms.
- Curated music playlists were designed to enhance the ambiance, with upbeat and inviting tracks for the main area and soothing tones for the gaming rooms.
- Compliance Messaging System:
- Implemented a fully automated compliance messaging system through Impact to announce the time at regular intervals in gaming rooms.
- Messages were seamlessly integrated into the music stream, ensuring compliance without disrupting the gaming experience.
- High-End Audio Integration:
- Integrated high-quality audio players into the existing infrastructure, ensuring consistent and reliable performance.
- The system was optimized for minimal maintenance and maximum efficiency.
- Bespoke Music Playlists:
- Designed music experiences that matched the unique identity of each venue, enhancing customer satisfaction and encouraging longer stays.
The Results
- Enhanced Atmosphere: Tailored music for both zones created a welcoming and immersive environment for patrons.
- Compliance Achieved: Automated time announcements ensured all gaming rooms met Victorian gambling law requirements seamlessly.
- Seamless Integration: High-end audio systems integrated smoothly with existing setups, minimizing downtime and operational disruption.
- Improved Customer Experience: The curated playlists and compliance messaging enhanced the overall ambiance, encouraging customer loyalty and longer visits.
Why Habitat Digital?
Habitat Digital specialises in creating tailored audio solutions that combine compliance and ambiance seamlessly. From dual-zone music systems to automated messaging, our proprietary platform Impact ensures reliable and scalable solutions for businesses like Francis Venues.
Key Takeaways
- Dual-zone music systems create a unique and engaging atmosphere in main areas and gaming rooms.
- Fully automated compliance messaging systems ensure adherence to Victorian gambling laws.
- High-end audio players integrate seamlessly with existing infrastructure, providing reliability and performance.
- Habitat Digital’s proprietary Impact platform delivers tailored audio and messaging solutions for maximum efficiency.
For more information on how Habitat Digital can transform your venue with innovative audio solutions, contact us today.