Summary
Habitat Digital is Chatime’s national integration partner. We install digital menu boards, sound system, CCTV and POS equipment.
Situation
Chatime is opening 80 new sites in 2-years. It needed the right digital technology partner that would
- Assist in designing the right technology blueprint
- Enable integration of different tech platforms
- Procure, install and support the hardware and software solution.
The hardware consists of digital menu boards, POS with integrated touch screen ordering system, CCTV and a background music system.
To deliver on the value proposition for franchisees and to achieve the ambitious growth targets, the solution had to have efficiency and cost effectiveness at the core.
Action
Habitat Digital worked closely with Chatime to define the functions of the various software platforms.
There was a need to improve reliability, flexibility and capability of the existing digital signage and digital menu board displays.
We set up trial sites with the new tech blueprint, then tested and refined the final AV solution.
Once that was settled, the focus was on a streamlined procurement and install process capable of meeting aggressive store opening targets.
Outcome
New stores are opening on time with a digital signage and digital menu board solution that is flexible, reliable and has increased capability.
It has added to the value of the franchise and brought the business in line with contemporary, sophisticated technology offerings.
